Which of Lippit’s phases of change is the nurse manager focusing on when they provide continuous support, evaluate progress and make necessary adjustments to ensure the adoption of the new EHR System?

A Nurse Manager is overseeing the implementation of a new electronic health record ( EHR ) system in a hospital. The process has been met with resistance from some of the nursing staff who are accustomed to the old paper-based system. The Nurse Manager decides to apply a change theory to facilitate this transition.